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City News Releases

Posted on: January 13, 2021

North Bend Windstorm, Power Outage Update: Lengthy Outage Possible

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Puget Sound Energy (PSE) said crews and support staff will be working through the night to restore power to customers. Out-of-state crews have been - and will continue to be - brought in to assist with the restoration effort. However, PSE expects that some customers may be without power for multiple days due to the severity of the damage to its system. PSE is working to establish Estimated Time of Restoration for each outage, but that process is being hampered by the significant damage.


Tanner Electric reported they received word from PSE that crews are en route to the Snoqualmie Ridge substation to repair one of the four lines that can feed the Tanner North Bend substation, and estimated restoration time is between between midnight tonight and 7AM tomorrow, January 14th. ** We will provide a PSE North Bend service area update as it becomes available. **   


The majority of North Bend lost power due to a strong windstorm, along with heavy rains, that rolled through overnight, January 13, 2021. 

According to Puget Sound Energy (PSE), they currently have crews in the field assessing equipment damage, and they are expecting a 'multi-day restoration effort."  They added that although some customers may have power restored today, they "expect some customers may be without power for multiple days due to the severity of the damage to our system."

Tanner Electric, which services some areas of North Bend, has been out making repairs on its local lines, but said it will not be able to restore power until the two PSE transmission lines that serve the Snoqualmie Valley are back online. According to Tanner Electric, PSE has informed them that the damage to those transmission lines is extensive and to "prepare for a long outage."

The City is actively monitoring the situation, removing downed trees and in communication with PSE and Tanner Electric regarding when power will be restored. 

Mayor McFarland signed an Emergency Declaration and the City's Emergency Operation Center (EOC) is active.  The EOC will remain open until 5PM today and then reopen at 8AM, January 14th if power has not been restored.

It is likely PSE will not release another update until this evening as crews are busy responding to extensive outages across the Puget Sound region. The City will be updating this news release throughout the day as new information becomes available.

The Puget Sound Energy outage map is a helpful tool to assess when power may be restored to local areas and neighborhood.  That map can be found HERE.  Residents can also download the myPSE app for outage and account information.

The powerful wind was also accompanied by heavy rain overnight. Currently the City of North Bend does not have any roads closed due to flooding. However, NE 8th Street in the Silver Creek neighborhood is closed due to a downed power line. Road closure signs and detours are in place.  Please do not go near any downed lines and call PSE (1-888-225-5773) to report them if encountered.

HERE are some other updates:

Republic Services said some routes are delayed due to localized power outages, downlines lines and overturned collection bins, but all routes are currently running and it expects customers to picked up on their normal scheduled service day.

Comcast said it is in storm recovery mode and has teams and contractors proactively reviewing and repairing heavily damaged areas, in coordination with Puget Sound Energy.  It is important to remember, Comcast teams cannot begin its restoration work until AFTER local utilities have restored power. Comcast expects to restore service to the vast majority of customers once power is restored.'

During  power outages, Comcast says the easiest way to check the status of outages and timelines for restoring services is through its Xfinity My Account app. It is available for download via Apple App Store & Google Play and is updated regularly. Customers can save time and avoid calling the help desk through this app. Apple App Store:   Google Play:

Snoqualmie Valley Transportation (SVT) has informed the City that it is still running buses, but with various detours and re-routes in place due to downed trees. SVT has a temporary phone number for riders to call to book and/or cancel rides - 425.531.3815.

The Snoqualmie Police Department said it was notified that there are approximately 100 homes in North Bend and surrounding unincorporated King County and are experiencing landline outages. SPD encouraged those affected to use their cell phones if emergency services are needed.

Locally, Issaquah did not sustain as many outages and so services are available there if needed.

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