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City News Releases

Posted on: January 14, 2021

North Bend Power Outage Update: Majority of City has Power Restored

PSE repairs

Puget Sound Energy (PSE) and Tanner Electric crews made great progress overnight, restoring power to the majority of North Bend homes. Currently, though, approximately 225 North Bend homes remain without power - with most (206) of those outages located in the Silver Creek area where a power line came down during Wednesday's strong windstorm. Those customers are estimated to have power restored by 6PM, Saturday, January 16th.

According to PSE, as of 5AM, January 14, 2021 it still has 74,000 customers without power across the Puget Sound region, and more than 341,000 customers have had their power restored. 

PSE stated, "Many of the remaining outages are impacting small pockets of customers, resulting from extensive damage that requires time-consuming repairs. Crews are going neighborhood by neighborhood to restore service to smaller groups of customers, bringing power back on to 5, 10 or 20 customers at a time."

PSE crews—along with additional crews from neighboring utilities—will be in the field today, with a full complement of damage assessment teams, road crews and hundreds of support staff working around the clock to restore power. Localized staging areas have been established to get these teams to restoration sites more quickly while following COVID-19 safe-distancing protocols. As crews finish work in one area, they are assigned to repair damage in another.

Estimated restoration times for individual outages will be refined and updated as crews work to restore power across the region. That information can be found on the PSE Outage Map HERE or on the myPSE App.

Mayor McFarland made an Emergency Declaration Wednesday afternoon, activating the City's Emergency Operations Center (EOC). The EOC is has now been de-activated as the vast majority of the City has had power restored.

Some North Bend residents have reported still being without internet/TV service. Comcast is in storm recovery mode and has teams and contractors proactively reviewing and repairing heavily damaged areas, working in coordination with Puget Sound Energy.  Comcast said its teams could not begin restoration work until AFTER local utilities had restored power. 

During  power outages, Comcast says the easiest way to check the status of outages and timelines for restoring services is through its Xfinity My Account app. It is available for download via Apple App Store & Google Play and is updated regularly. Customers can save time and avoid calling the help desk through this app. Apple App Store:   Google Play:

Safety Reminders: 

  • Never touch or go within 35 feet of downed power lines because they might be energized. Call PSE at 1-888-225-5773 or 911 to report problems.
  • This storm has caused significant damage and dangerous conditions in some areas. Customers should be careful when driving or walking outside. 

If you are without power, remember:

  • Never use a natural gas range for heating, or charcoal as an indoor heating or cooking source.
  • If you’re using portable heaters, keep them away from furniture, draperies and other flammable materials. 
  • Always use flashlights instead of candles. 


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